Pricing

Pricing for every system we build.

Reception runs on published plans you can start today. The outbound systems are built around your business, so we price them once we understand what you need. Open the system you are here for.

AI Reception

Every inbound call answered in about three seconds, any hour.

From $99/month

Solo

$99/month

For the sole operator who wants a professional answer on every call, without the overhead.

  • 50 call credits / month (1 credit = 1 minute)
  • Extra credits $1 each
  • 24/7 call answering
  • Template agent (pre-built, no customisation)
  • Up to 50 customers
  • 1 team member
  • Email support
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Most Popular

Tradesman

$349/month

+ $1,495 one-time tailored setup

For the established tradie who wants a properly tailored agent, ongoing optimisation, and full mobile control.

  • 400 call credits / month (1 credit = 1 minute)
  • Extra credits 45¢ each
  • 4 team members
  • Everything in Solo
  • Monthly call-quality evaluation + agent tuning
  • Same-day change requests
  • ServiceM8, Xero + calendar sync
  • Tailored agent (built for your exact trade & business)
  • Optiphone mobile app
  • Direct line support

Includes Optiphone mobile app

See plan

Enterprise

Custom

For growing crews, franchises, and multi-location operations: multiple teams, custom flows, and API access.

  • Everything in Tradesman
  • Multiple team members
  • Dedicated success manager
  • Custom booking + escalation flows
  • Multiple locations + languages
  • API & webhook automations

Includes Optiphone mobile app

See plan

Solo vs Tradesman: what's the difference?

Solo uses a pre-built template agent that answers calls and captures jobs in a standard format. It's fast to deploy and covers the basics. Tradesman includes a fully tailored agent built specifically for your trade, service area, pricing, and qualifying questions, plus mobile app access and direct line support. The $1,495 setup fee covers the build, onboarding, and training period; the monthly retainer covers your included call credits plus ongoing call-quality evaluation, agent tuning, and same-day edits. Both plans run on call credits: 1 credit covers 1 minute of standard call time, extra credits are billed at your plan rate, and unused credits roll over for a month.

*All plans include unlimited transcripts and owner approvals. Cancel any time. Average go-live in 24 hours.

Speed to lead

A form comes in on your website and sits there.

Scoped with you

Optiphone calls a new website enquiry within seconds of the form landing, confirms a real person has it, names the team member who owns it, and collects anything your team needs before the first human callback.

Share your vision and needs with our experts.

There is no rate card for this one, because no two builds are the same size. Book a call, tell us what you are trying to fix, and we will scope it and quote it properly. If it is not the conversation worth systemising first in your business, we will tell you that too.

  • Where your enquiries come from, and how many a week
  • What has to be asked before anyone calls back
  • Which system the lead has to land in when the call ends

Talk to an expert

A short call to understand the conversation you want built, then a written scope and price.

Book a callHow it works

Event activation

People registered weeks ago and half of them will not turn up.

Scoped with you

Optiphone calls every registrant before the day, confirms who is coming, answers the practical questions that quietly turn into no-shows, and passes real objections back to you while there is still time to act.

Share your vision and needs with our experts.

There is no rate card for this one, because no two builds are the same size. Book a call, tell us what you are trying to fix, and we will scope it and quote it properly. If it is not the conversation worth systemising first in your business, we will tell you that too.

  • Your event date, registrant list size, and calling window
  • The questions your registrants actually ask
  • How confirmations and drop-outs get back to your team

Talk to an expert

A short call to understand the conversation you want built, then a written scope and price.

Book a callHow it works

Event follow-up

The event ended and nobody has asked the room what they thought.

Scoped with you

Optiphone calls every attendee afterwards and runs your feedback survey as a real conversation rather than a form nobody opens, then puts your next event in front of them while the room is still warm.

Share your vision and needs with our experts.

There is no rate card for this one, because no two builds are the same size. Book a call, tell us what you are trying to fix, and we will scope it and quote it properly. If it is not the conversation worth systemising first in your business, we will tell you that too.

  • What you need to learn from attendees, in their words
  • What you want promoted on the same call
  • Where the answers need to be written when the call ends

Talk to an expert

A short call to understand the conversation you want built, then a written scope and price.

Book a callHow it works

QC calls

Your rep says the appointment went well. You have no way to check.

Scoped with you

Optiphone rings the prospect after every sales appointment and gets an honest read on how your rep performed, using a quality-assurance methodology we paid an Australian sales coach to learn and then built into an agent.

Share your vision and needs with our experts.

There is no rate card for this one, because no two builds are the same size. Book a call, tell us what you are trying to fix, and we will scope it and quote it properly. If it is not the conversation worth systemising first in your business, we will tell you that too.

  • How many appointments your team runs a week
  • What good looks like in your sales process
  • Who sees the scoring, and how often

Talk to an expert

A short call to understand the conversation you want built, then a written scope and price.

Book a callHow it works

Overdue accounts

Invoices are sitting unpaid and chasing them is nobody's actual job.

Scoped with you

Optiphone calls overdue accounts the day they cross a threshold you set. A polite, consistent reminder call, not a collections agency, so the cash comes in without costing you the customer.

Share your vision and needs with our experts.

There is no rate card for this one, because no two builds are the same size. Book a call, tell us what you are trying to fix, and we will scope it and quote it properly. If it is not the conversation worth systemising first in your business, we will tell you that too.

  • Your overdue threshold and how far you want it chased
  • The tone you want used with your own customers
  • Which accounting system holds the ledger

Talk to an expert

A short call to understand the conversation you want built, then a written scope and price.

Book a callHow it works

Not sure which system is right for you?

Take the free scorecard and we'll recommend where to start based on your optimisation score and workflows.

A different product

Not looking for voice AI?

Have a look at our complete business operating system for tradies.

SOS

Services Optimised System

A complete operating system for tradies: CRM, lead tracking, automations, scheduling, reviews, unified comms, and more. Built for solo operators and small teams without a CRM or job management system in place.

  • Every lead captured in one CRM
  • Automated follow-ups and quote reminders
  • Auto Google review requests after every job
  • Unified inbox: SMS, email, calls
  • Modular pricing: pick only what you need

From

$149/month
See SOS →